Shipping lead times can vary nationwide but we aim to keep shipping transit times between 2-4 business days.
Frequently asked questions
Where do you ship?
We ship anywhere in the United States. If we expand our shipping areas in the future we’ll be sure to notify our customers.
When will my order ship?
Your order will be packed and shipped out within 1-4 business days.
How much does shipping cost?
Shipping cost varies based on total cart size and distance traveled.
I never got my package!?
If order tracking shows “Delivered,” we ask that you please wait a few days. Sometimes the shipping companies provide delivery notifications before the item was received.
If it has been three days and you still haven’t received it, email us at retrorootplantshop@gmail.com and we’ll get you set up with a replacement.
Can I change or cancel my order?
All orders are processed within 24 hours, so be sure to let us know within that timeframe if you need to modify or cancel your order. Once a label is generated no cancellations or changes can be made.